McKinsey & Company- Infrastructure - Client Development Administrator (Coordinator)

Location: AP - Chennai

Detailed Description

McKinsey is the leading advisor on the planning, development, delivery and operation of infrastructure in the public and private sectors. Our Infrastructure Practice works with clients in a unique way—bringing together best practices learned while serving the world’s leading companies with deep industry expertise.

We serve infrastructure planners, engineering and construction companies, owners, investors, cities and operators. Over the past five years, our practice has advised private companies and public entities on more than 2,000 studies. We are active in all geographies, asset classes and project stages—from planning and financing to delivery and operation. We invest heavily in building and honing cutting-edge tools and solutions for our clients.

We are seeking a Client Development Administrator/Coordinator to join the Infrastructure Practice Client Development Support team.

The Client Development Support team is an exciting capability for the Practice that was launched in 2014, bringing together a team of dedicated colleagues that will design, develop and deploy the best of the firm while innovating and breaking new ground in support of the Infrastructure Practice’s global client development support function, including proposal development, development and management of knowledge repositories. 

The candidate will be responsible for supporting client development efforts and maintaining knowledge repositories with a particular focus on creating and maintaining databases and tools (e.g., practice credentials, consultant datasheets, case studies) relevant for proposal response. The candidate will be a core member of the Client Development Support team, which is expanding, and be co-located within the Infrastructure hub in Chennai with the following responsibilities:

Client development support

Work cooperatively with colleagues (consultants, contracts, legal and others) as needed to develop compliant, responsive and distinctive proposals

Develop original content for specific sections of the proposal

Provide timely, effective and targeted support to Infrastructure client leadership teams for request for proposals and proposal preparations

Provide guidance and insights on partnerships, experts and financial arrangements as part of the proposal response

Provide process management and packaging support for proposal efforts, in collaboration with consultants and communications specialists

Manage the complete Request for Information (RFI), Request for Proposal (RFP) processes to ensure high-quality proposal deliverables

Conduct final compliance and quality review before proposals are submitted

Post-proposal submission and outcome, conduct debrief sessions with client leadership teams to identify wins / losses and also collect feedback on potential improvements, learnings and competitive insights

Knowledge and content management:

Develop and manage a repository of client development materials (e.g., RFPs, Proposals, client references, case examples, resumes, partnerships and competitive intelligence)

Perform data mining on knowledge repository and create structure around available documents/information

Build supporting processes and related infrastructure to systematically capture core aspects of the Infrastructure Practice materials

Contribute to codifying best practice in completing formal tenders and provide advice directly to client leadership teams

Provide guidance and manage repository of fee models and best practices in consortia partnerships, etc.

Desired Skills:

The successful candidate must possess the following qualifications:

Minimum three years of relevant professional experience, preferably in a professional services firm either in a client development or business development role

Preference for candidates who have relevant infrastructure industry (real estate, engineering, construction, transportation infrastructure or infrastructure investors/owners/operators)

Public sector tender experience in Indian market and experience working with Indian consultants highly desired

Excellent written, verbal and interpersonal communications skills in formal and informal settings

Ability to interact effectively with all tenure levels

Excellent administrative skills, rigorous focus on detail and the ability to prioritize competing demands

High attention to detail with consistent high-quality results on assigned tasks, showing creativity and flexibility when needed

Comfortable working independently while managing and delivering own projects / work streams

Must be able to multi-task, manage simultaneous deliverables and deadlines with calm and ease

Expert user skills in Microsoft products in particular Word, Excel and PowerPoint

Highly motivated and ambitious

Enjoy working independently as well as in a team

Professional attitude, service orientation and team spirit required

High-value personal qualities - critical thinking and problem solving skills, ability to influence, work in teams, resourceful, responsible, tenacious, independent, self-confident, entrepreneurial, high-energy, etc.

Education:

Undergraduate from a reputed institute with a strong academic record

Post graduate in business administration or policy related program preferred but not mandatory

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